About
Highly accomplished Marketing & Growth Leader with 23+ years of experience driving revenue and strategic transformation across diverse industries, including fintech, e-commerce, and education. Proven ability to lead C-suite initiatives, optimize business models for significant revenue growth (e.g., 20% increase in gross revenue), and build high-performing cross-functional teams. Expert in leveraging data-informed strategies, product innovation, and market expansion to achieve long-term success and deliver substantial business impact.
Work
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Summary
Currently provides executive coaching and strategic advisory services to C-suite leaders and marketing departments, enhancing performance and driving growth initiatives across various industries.
Highlights
Coached over 15 C-suite leaders (CEOs, CMOs, COOs, Product Leaders) from companies like Nike, BBC, and Gett, significantly improving personal and company performance.
Hosted numerous strategy and annual planning workshops, including AI workshops for Marketing Departments and Leadership teams, to develop long-term growth strategies.
Delivered keynote speeches and training courses on Growth, Marketing, and Company-Wide Strategy, sharing expertise with diverse audiences.
Mentored at Seedcamp's Open Office Hours, providing guidance to emerging startups and founders.
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Summary
Provided strategic and growth advisory to The Octopus Club, a new parent's marketplace, focusing on community growth and strategic direction.
Highlights
Acted as a strategic and Growth advisor, helping to grow the community of users and working with the Founder on strategic direction.
Advised on key growth initiatives, contributing to the expansion of the user community for a new parent's marketplace.
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Summary
Led cross-functional growth initiatives and operational improvements for TrustedHouseSitters, a global pet-sitting marketplace with over 250k members, focusing on post-PE acquisition integration.
Highlights
Developed and implemented a new long-term operating plan and company-wide strategy, including a Growth Loop model, to drive business growth post-PE acquisition.
Orchestrated a cross-functional test involving Data, Marketing, Product, Design, and Engineering teams, successfully rolling out new ways of working company-wide to two more teams within two months.
Led the company-wide adoption of new work methodologies across three core groups (new member acquisition, customer experience, customer value optimization), enhancing efficiency and outcomes.
Created and implemented a new OKR model and update cycle, improving strategic alignment and accountability across the organization.
Established a new Growth Required Document to standardize the shaping and sizing of new business opportunities and tests, enhancing strategic planning.
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Summary
Drove direct-to-consumer education offerings and built growth teams for Oxford International, a PE-backed educational business for international students.
Highlights
Led the direct-to-consumer education offering for Oxford International Digital Institute, enabling global student access to in-person and online courses.
Built and scaled the Growth team, identifying core markets and channels, including expansion into the Chinese market, and supported key hires.
Managed a new CMS tender and HubSpot rollout, driving user adoption and automating workflows by supporting the hiring of a CRM lead.
Developed the Product Department's processes and best practices, coaching the Product lead to build agile digital products.
Assisted the CMO in developing a 5-year long-term strategy and budget planning, identifying LLM and AI opportunities for future integration.
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Summary
Advised Leetchi, Europe's largest Group Gifting Company, on pricing structures, marketing campaigns, and product improvements.
Highlights
Reviewed and advised on the pricing structure project, overseeing changes to enhance market competitiveness.
Recommended new product improvements and advised CPO on roadmap and core missing features to align with updated pricing strategies.
Prepared the C-Suite for new pricing rollout and helped shape board plans, ensuring smooth implementation.
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Summary
Served as Interim CMO for MyArtBroker, an HNI luxury art marketplace, providing strategic marketing and growth consultancy.
Highlights
Helped the business navigate the pandemic, leveraging strategic marketing and growth consultancy to maintain operations and market position.
Managed an average order value of £75k selling prints from artists like Banksy and Andy Warhol.
Acted as a business consultant, dedicating 2-3 days a week to drive strategic initiatives and market positioning.
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Summary
Directed growth and crowdfunding business lines for JustGiving, the world's leading giving platform with over 26 million users, overseeing £450M+ in donations in 2019.
Highlights
Grew Crowdfunding donations from £4M to £100M in annual transactions over 4 years, responsible for £100M in annual donations from 1.8M donors.
Built and led the dedicated Growth Department (Product, UX, UI, Design, Tech, Marketing, Data Science, BI), improving customer experience and satisfaction, contributing to a 10% increase in Crowdfunding performance in 2019.
Oversaw 18 product releases in 2019, including successful tests that increased average donation value by 8%, average page value by £120, and TipJar model from 5.1% to 6.4%.
Managed Marketing & Crowdfunding budgets exceeding £2.5M, covering web, mobile, social, email, radio, print, TV, and brand partnerships.
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Summary
Led Marketing and Crowdfunding for JustGiving, driving a 20% increase in gross revenue by transitioning to a tip-jar model and reshaping the department for global leadership.
Highlights
Led business model change from a flat 5% fee to a new tip-jar model, resulting in a 20% increase in gross revenue.
Reshaped the Marketing Department for operational efficiencies, leading B2B & B2C teams (Brand, CRM, PR & Comms, Social Media, Content, Search, Product Marketing, Events), establishing a global leader platform.
Achieved 70% Year-over-Year growth in the crowdfunding product from 2017 to 2018.
Led the marketing team of 21 (+5 overseas) through an acquisition, achieving a record year of profitability.
Engineered JustGiving's flywheel and growth loops, significantly improving acquisition, retention, and referral models.
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Summary
Spearheaded the Crowdfunding business unit at JustGiving, transforming it into the UK market leader and driving significant growth.
Highlights
Grew JustGiving Crowdfunding to become the UK market leader, increasing market share to over 60%.
Led Growth (Built ecosystem) strategy for JustGiving crowdfunding, resulting in a 311% increase Year-over-Year from 2016 to 2017.
Developed a consumer-focused social media sharing strategy, leveraging network effects to maximize the reach of JustGiving pages and increase money raised for both personal crowdfunders and charitable causes.
Restructured the Marketing team by introducing dedicated Content Marketing and Product Marketing teams, enhancing strategic focus and efficiency.
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Summary
Founded and led a strategic Marketing, Growth, and Business consultancy, providing services to B2B, B2C, and B2B2C clients across EMEA, BRIC, and American markets.
Highlights
Provided strategic marketing and business advisory to a diverse client portfolio including JustGiving, Delivery Hero, and McLaren.
Developed go-to-market strategies for start-ups and challenger brands, driving their initial market entry and growth.
Conducted audits, training, and advisory for international marketing teams, enhancing their operational effectiveness.
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Summary
Led SEO strategy across EMEA for VoucherCodes, transitioning it from a challenger brand to the market leader post-acquisition by RetailMeNot.
Highlights
Developed and implemented search and social media strategies, successfully positioning VoucherCodes as the brand leader in the discount market.
Managed European-wide search teams across Germany, France, and the Netherlands for five brands under a House of Brands setup.
Contributed to three acquisitions, including two French web properties valued over €60M, by participating in onboarding teams.
Skills
Marketing
Growth, Strategy, Branding, Marketplace Development & Marketing, Retention, Digital Marketing, Product Marketing, Community As A Service.
Product
Product Led Growth, Network Effects, New Product & Brand Development, Product Enhancements, NPS - User Happiness & Satisfaction.
Operations
Auditing, Merger & Acquisition Restructuring, Budget Management.
Leadership
Training & Mentorship, Change Management, Culture Development, Talent Acquisition.